Effective Date: February 11, 2026
At MODOCasa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with us online or offline.
1. Information We Collect
We may collect the following categories of personal information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
Order & Transaction Information
- Purchase history
- Order details
- Payment information (processed securely by third-party payment processors; we do not store full credit card numbers)
Technical & Usage Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
- Cookies and tracking technologies
Voluntarily Provided Information
- Information submitted through contact forms
- Survey responses
- Social media interactions
- Wholesale inquiry forms
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate about orders, shipping, and account updates
- Send marketing communications (only if you opt in)
- Improve our website, products, and services
- Analyze site performance and customer behavior
- Prevent fraud and enhance security
- Comply with legal obligations
3. Payment Processing
All payment transactions are processed through secure third-party payment processors (such as Stripe, PayPal, Shopify Payments, or other providers). MODOCasa does not store or have direct access to full credit card details.
4. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share information with trusted third parties who assist in operating our business, such as:
- Payment processors
- Shipping carriers
- Website hosting providers
- Marketing platforms
- Analytics providers
These third parties are contractually obligated to safeguard your information.
We may also disclose information if required by law or to protect our legal rights.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Personalize content and advertisements
You may disable cookies through your browser settings; however, some features of the site may not function properly.
6. Marketing Communications
If you opt in to receive promotional emails:
- You may unsubscribe at any time by clicking the "unsubscribe" link in any email
- You may also contact us directly to opt out
We will never send marketing emails without your consent.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
- SSL encryption
- Secure hosting environments
- Restricted internal access
- Third-party platform security standards
However, no method of transmission over the Internet is 100% secure.
8. Your Privacy Rights
Depending on your state of residence (including California), you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of certain data uses
To exercise these rights, contact us at:
📧 support@modofoods.com
9. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Effective Date."
11. Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact:
MODOCasa
Email: support@modofoods.com
Phone: 646-286-7179